What Puzzle is
Puzzle is a workflow visualization tool in the B2B go-to-market stack. In the vendor's own words: “Get Experts to Build Scalable Processes For You.” Put plainly, a tool in this category shows a go-to-market process as a diagram instead of a document.
Puzzle appears in 2 categories here — Workflow Visualization, Sales Funnel — which usually means it covers more than one job rather than doing a single thing narrowly.
Where it sits in an outbound stack
Most outbound stacks are four layers: the data that decides who you talk to, the channel that carries the message, the writing that earns a reply, and the system of record that remembers what happened. Puzzle sits in the workflow visualization layer. Tools beside it are worth comparing on coverage and price; tools in the other layers are worth wiring to it rather than replacing it with.
Using Puzzle with M for Mercury
Puzzle covers a slice of go-to-market that sits next to outbound rather than inside it. Mercury handles the LinkedIn half: audience, journey, message, pacing across senders, and one inbox for every reply. Where the two meet is usually the hand-off — Mercury pushes contacts and events out over webhooks, Zapier, Make, n8n or its own API, so a warm reply can trigger whatever Puzzle is set up to do next.
Questions people ask about Puzzle
What is Puzzle?
Puzzle is a workflow visualization tool used by B2B sales, marketing and recruiting teams. In the vendor's own words: Get Experts to Build Scalable Processes For You.
What category does Puzzle fall into?
Puzzle is listed under Workflow Visualization, Sales Funnel in this directory. Its primary category is Workflow Visualization.
What are the alternatives to Puzzle?
The closest tools in the same categories are Funnelytics, Lucidchart, FigJam, Whimsical, Balsamiq. All 12 workflow visualization listings sit on the Workflow Visualization category page.
Can I use Puzzle alongside M for Mercury?
Yes. Mercury runs the LinkedIn side — audiences, journeys, message writing, safe pacing across every sender and one shared inbox — and connects out through HubSpot, Salesforce, Zoho CRM, Attio, Slack, Zapier, Make, n8n, webhooks and its own API, so Puzzle can stay exactly where it is in the stack.
Listed for reference. M for Mercury is not affiliated with Puzzle, and no listing here is paid for. Product names and logos belong to their owners.
